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How to File a Complaint Against a Police Officer — Step by Step in Kiryat Gat
Anyone who believes they were harmed by police conduct can file a complaint with MAHASH (Police Investigations Department) or the Public Complaints Commissioner — free, no lawyer required.
About Kiryat Gat
Kiryat Gat has one of the highest proportions of Israeli-Ethiopian community members relative to total population in Israel. The community has been active in the city for decades, with a broad network of organisations, schools and initiatives — and a correspondingly high demand for fair housing options.
Two Complaint Bodies
MAHASH (Police Investigations Department) handles suspected criminal misconduct — assault, excessive force, bribery. It operates under Justice Ministry oversight.
The Public Complaints Commissioner is an independent external body for non-criminal misconduct — rudeness, poor judgment, delayed response.
Filing with both is often advisable.
Step-by-Step
Step 1 — Collect evidence. Officer name and badge number, exact date/time/location, witness names and phones, photos or video (legal in public spaces), any documents received, and a same-day medical record if you were injured.
Step 2 — File with MAHASH. Online at mahash.gov.il (fastest) or in person at a MAHASH office in Tel Aviv, Jerusalem, Haifa, or Be'er Sheva. Time limit: 30 days (extensions available with justification).
Step 3 — File with the Ombudsman. Online or by registered mail at ombudsman.gov.il. The Ombudsman must notify you of any decision and its reasoning.
Free support from TEBEKA. TEBEKA provides free complaint drafting, representation before MAHASH, and case monitoring. Call 1-800-20-20-16 or visit tebeka.org.il.
Realistic Outcomes
Most files are closed without action, but documented complaints build a record. Two incidents against the same officer can trigger internal affairs review. Criminal charges are rare but possible with strong evidence. Civil lawsuits are a parallel option for damages.
Ethiopian community in Kiryat Gat
- Community population
- ~15,000
- Share of city
- ~28%
- Main neighbourhoods
- מרכז, מזרח, גבעת השלושה
- Community services
- ENP, מתנ"ס, ביה"ס קהילתי
More rights in Kiryat Gat
This right in other cities
FAQ — Kiryat Gat
- How many Ethiopian-Israelis live in Kiryat Gat?
- The Ethiopian-Israeli community in Kiryat Gat numbers approximately ~15,000 residents — around ~28% of the city's population. Main neighbourhoods: מרכז, מזרח, גבעת השלושה.
- How do I claim How to File a Complaint Against a Police Officer — Step by Step in Kiryat Gat?
- Contact Tebeka — they operate nationally including in Kiryat Gat. For support: ENP, מתנ"ס, ביה"ס קהילתי.
- What community support is available in Kiryat Gat for this right?
- In Kiryat Gat, the following organisations can assist with paperwork, translation and entitlement: ENP, מתנ"ס, ביה"ס קהילתי.
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